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Refund and cancellation policy

Please read this before you pay.

Last updated: 11 November 2026

Fees are not refundable

When you book, a 30 minute slot is reserved for you and cannot be offered to anyone else. For this reason the consultation fee is not refunded once a slot is booked, except in the cases below.

Rescheduling

If we cancel

If we cancel the session or cannot hold it, you can choose a new time at no cost. If you prefer, we will refund the full fee.

Payment problems

If your money is deducted but your payment does not complete, or you are charged more than once, the extra amount is refunded to your original payment method. Refunds usually reach your account in 5 to 7 working days, depending on your bank.

How to ask

Email jaybardia1993@gmail.com with the email address you used to book and your payment ID, or call +91 92277 20166.